Agreement
These Terms of Service (“Terms”) form an agreement between Quantal Intelligent Systems (“Quantal”, “we”, “us”) and you, or the organisation you represent, for use of our website and cloud stocktake platform (the “Service”). By accessing the website, requesting a demonstration or using the Service, you agree to these Terms. If you are accepting on behalf of an organisation, you confirm you have authority to bind it.
The Service
Quantal provides a cloud-based inventory platform comprising the Manager Portal, Supervisor Console and Counter Mobile App, together with related reporting and integration tools. Features are described on our website and may be updated to improve reliability, security or functionality. Where a change materially affects how you use the Service, we will make reasonable efforts to provide advance notice.
Accounts and access
- You must provide accurate account information and keep it up to date.
- You are responsible for protecting login credentials and for activity under your accounts.
- Managers and supervisors may be required to use two-factor authentication.
- Manager administrators can create, review, change and delete supervisor accounts within their organisation.
- You must notify us promptly at [email protected] if you suspect unauthorised access.
Subscriptions and billing
Fees are set out on our pricing page or in your order form. Subscription fees are quoted in Australian dollars and are payable in advance on a monthly or annual basis, exclusive of applicable taxes unless stated otherwise. Subscriptions renew automatically unless cancelled before the renewal date. Ad-hoc events outside your plan or optional services may be charged separately. Overdue amounts may result in suspension of the Service.
Customer data
You own the product files, staff rosters, counts, reports and other data you submit to the Service (“Customer Data”). You grant Quantal a limited licence to host, process, validate, transmit and store Customer Data solely to provide and support the Service. You are responsible for ensuring you have the rights and notices needed to provide that data, including information about your staff and operations. Our Privacy Policy explains how we handle personal information.
Acceptable use
You must not:
- Use the Service unlawfully or in breach of any applicable regulation.
- Attempt to gain unauthorised access to accounts, systems or data.
- Interfere with the availability, integrity or security of the Service.
- Reverse engineer, copy, resell or create a competing product from the Service.
- Upload malicious code, run unauthorised automated scans or place excessive load on the platform.
- Use the Service to infringe another person's intellectual property or privacy rights.
Availability and support
We work to keep the Service available and perform maintenance with reasonable notice where practical. We do not guarantee uninterrupted or error-free operation, and the Service may be affected by connectivity, your devices, third-party systems or events outside our reasonable control. Support is available by email at [email protected].
Intellectual property
Quantal owns the Service, including its software, user interfaces, documentation, trade marks and website content, together with all improvements to them. You receive a non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription. Feedback you provide may be used by us without restriction or obligation, provided it does not contain your confidential data.
Liability
To the extent permitted by law, Quantal is not liable for indirect, incidental or consequential loss, loss of profit, loss of revenue, loss of data or business interruption. Our aggregate liability arising from or in connection with the Service is limited to the fees you paid to us in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes or limits any guarantee, right or remedy that cannot be excluded under applicable law, including the Australian Consumer Law.
Termination
Either party may terminate a subscription as provided in the applicable order or plan. We may suspend or terminate access for non-payment or a material breach of these Terms. On termination, your right to access the Service ends, and Customer Data will be handled in accordance with our retention practices. You should export any data you need before your access ends.
Governing law
These Terms are governed by the laws of Victoria, Australia. The courts of Victoria have non-exclusive jurisdiction over any dispute arising from them.
Contact
Questions about these Terms can be sent to [email protected]. We may update these Terms from time to time and will revise the date at the top of this page when we do.